Regina Coenen has joined BenchMark Consulting International (BenchMark) as director business development and projects to support the company’s continuing growth.
Ian Dewsnap, director of European Operations at BenchMark, told Asset Finance International that Coenen brings extensive experience in operations, collections, IT, sales and human resources to the team and, in addition, her wide-ranging project experience as a certified Six Sigma Black Belt.
Most recently she was director of operations and personnel at Volvo Auto Bank Germany.
Coenen has had a long career in automotive financing including positions with Ford Credit and, previously, within the German banking sector with a regional savings bank and an agricultural economy bank.
She holds a University Master’s degree in Business Finance and Administration and speaks German, English and Spanish along with knowledge of Russian and Dutch languages.
Dewsnap confirmed that Coenen will have a European role, but principally focussed on the German and surrounding markets. “She will be however,” he added, “be assisting in projects wherever they might be if her skills sets are required.”
He added that Benchmark Consulting is currently experiencing significant growth as asset lenders seek to re-start projects that were put on hold during the recession.
BenchMark measures and compares precise collective knowledge from successful companies to plot the route to best practices in all operational processes.
Dewsnap said: “We help our clients through consulting, benchmarking and research to make continuing success easier to maintain.”
“BenchMark has a unique proprietary best practices knowledge base incorporating strategies, organizational structures, policies, business processes, technology support – as well as information about the effect on the business success in the financial services industry.”
BenchMark has worked with 36 of the top 50 (in asset size) commercial banks, all major vehicle captive finance corporations, several of the largest consumer finance corporations and many national and regional banks throughout the US. Outside the US, the company has served more than 60 financial services groups in 35 different countries.
The company is a wholly owned subsidiary of FIS, and has offices in Atlanta, Munich, London, China and the Middle East.
