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Wednesday, 15 December 2010 09:21 |
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The role involves identifying and maximising opportunities for DFS within the Public Sector marketplace. This will be mainly, but not limited to Government, Education, Health & Defence sectors. The position requires strong influencing skills combined with solid value proposition sales experience and will require the ability to price different types of leases and sell & negotiate with customers on the phone and face to face.
Essential Skills:
- Experience with a proven external sales track record in a dynamic, target driven environment.
- Knowledge of financial products e.g. loans, financial and operating leases.
- Account Management skills - can demonstrate an ability to develop business relationships.
- Problem solving – owns issues, resolves as possible and escalates as needed; can demonstrate ‘out of box’ thinking by easily making connections among previously unrelated notions.
- Business acumen – Ability to understand the sales process, roles and responsibilities of the interrelated functions of the business, and the competitive environment; can read, report, evaluate and react to metrics & measurements.
- Can plan & prioritise tasks to ensure commitments are met in agreed timescales.
Desirable Skills:
- Ability to price & structure complex lease transactions.
- Knowledge of IT industry/Sectors & Products.
- Mentoring/coaching skills & experience internal/external.
Key Responsibilities:
- Increase volume and consequently penetration of leasing in Dell.
- Establish credibility in the division and display knowledge and empathy with the Dell sales team/management.
- Work with Dell sales management to agree appropriate penetration rates, incentives and training requirements in order to drive business growth.
- To coach, train and develop Dell sales executives and coaches to the standards set by DFS.
- To produce daily, weekly, monthly and quarterly business forecasts of performance by DFS & Dell team.
- To be fully aware of and part owner in carrying out all divisional goals including margin, revenue, call behaviour etc.
- To manage and control all customer / Dell satisfaction issues in line with company guidelines, ensuring that any customer issues are swiftly and professionally resolved.
- To meet and review performance levels with each Dell team leader ensuring objectives are set and agreed.
- Provide management information to Sales Manager and agree escalation procedures.
Contact: All CVs to be e-mailed to europeancareers@cit.com
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