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Tuesday, 24 May 2011 13:05 |
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The main purpose of the Internal Sales Executive is to identify and develop sales opportunities within broker accounts, in order to achieve sales targets in line with departmental objectives.
The successful candidate, along with a proven track record in achieving and exceeding sales targets, will have a strong background in forming strong relationships with individuals at all levels. Ensure smooth and clear interdepartmental communications, in order to facilitate either a transaction or initiative through to successful activation and fulfillment.
Key Responsibilities:
- To work with allocated targeted broker opportunities to achieve and exceed agreed key performance targets, achieving this primarily via the telephone, but will involve regular face to face customer contact.
- To work both independently and with the external sales and management team to devise and implement comprehensive account strategies for allocated brokers.
- To ensure achievement of volume and profitability targets on a monthly and quarterly basis through implementation of self generated sales development programmes and initiatives.
- To ensure all plans for targeted accounts are properly communicated and reviewed within the internal and external sales team.
- This is to be achieved through ongoing contact and the use of weekly or monthly meetings involving internally and externally based sales staff.
- To agree and implement weekly, monthly and quarterly call plans, for all nominated accounts in area.
- To formally review progress against targets and business objectives with the Commercial Manager on a monthly basis. Such meetings should include recommendations with regard to training or development issues identified within self.
- To become fully conversant in the use and functionality of current and future MI systems in order to properly manage the day to day relationships with their customers and measure their own performance.
- To become fully conversant in use and functionality of current and future ease-elease releases (including Chase and Convert) in order to properly manage the day to day relationships with their suppliers and measure their own performance.
- Utilising “Chase and Convert”, ensure that all non-decision proposals are effectively chased in accordance with our minimum standards through the introducer to maximise conversion rates.
- Utilising “Chase and Convert”, ensure effective progress chasing and follow-up of accepted proposals in line with conversion rate targets.
- To ensure that all minimum service delivery standards are met, on time every time.
- To ensure comprehensive, up-to-date customer account records are maintained on the appropriate database in respect of terms of business, rates, commissions and incentives (current and lapsed), decision makers / key contacts, service needs / expectations, contact dates, reason for contact and actions agreed / taken.
- To analyse the MIS information, monitor past performance and thereby look at statistical trends at both branch and “focus account” level in order to predict and react to future requirements.
Relationships:
- Brokers.
- External field sales team members.
- Internal Sales &Commercial Manager.
- General Manager Brokers.
- Head of Credit.
- Collections, Customer Experience.
- Commercial and Risk.
Key Skills:
- Experience working within Finance is essential.
- Customer facing experience in an internal/external sales role or similar.
- Ability to develop first class customer relationships to support achievement of financial goals is essential in this role.
- Experience working within Motor Finance or Asset Finance will be an advantage.
Contact: If you are interested in this position and have a strong sales background within a financial services environment, please apply for the role via the Siemens website. www.siemens.co.uk/careers. Please search for job requisition number: 69072
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