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Front end innovation
Front-end systems up for re-appraisal as lenders go for growth
Written by Brian Rogerson   
Monday, 15 November 2010 08:21

laptopladyAs the global leasing industry emerges tentatively from the recession so its priorities are changing. Whereas Back-end activities like maximising collections and realising end-of-lease values have been top priority – these are now accompanied by a renewed quest to build volumes.

The caveat, of course, is that today’s new business volumes must be accompanied by improved margins and cost efficiencies. This is where technology innovations should play a leading part.

 
CHP Consulting extends ALFA v5 to cover fleet leasing
Written by Brian Rogerson   
Monday, 15 November 2010 08:42

Mayes_michael

CHP Consulting has just launched ALFA v5 for Fleet which is a new component of its renowned ALFA v5 software suite. It is designed to offer a comprehensive coverage of vehicle, customer and driver information for the fleet industry.

Michael Mayes, senior manager at CHP Consulting told Asset Finance International that across the spectrum of fleet business, customers are increasingly expecting 24-hour access to efficient and often highly-customised service. “To meet these demands,” he explained, “lessors continue to innovate through the use of technology seeking to differentiate themselves in the market - in addition to driving down costs.”

 
“More interactive and more dynamic”: Peter Kainradl analyses the future of front-end systems
Written by Brian Rogerson   
Monday, 15 November 2010 08:49

Kainradl_peter

Peter Kainradl, managing director of White Clarke Europe, confirmed that front-end requirements for lenders have changed since the recession began.

“As the need for new business growth emerges more strongly,” he explained, “so the requirements of front-end systems are moving on. Whereas previously it might have been enough for a lender to offer a customer a quotation and then forget about any further contact, this is clearly no longer sufficient.”

 
CD Auction’s “ding and dent” device
Written by Brian Rogerson   
Monday, 15 November 2010 08:55

 woodward_roger

CD Auction group is an online vehicle auction company which serves the fleet leasing sector and was established some 21 years ago. When fleet vehicles reach the end of their lease terms it is paramount that the lessor realises their residual value as quickly as possible. This means a rapid return to market – with wear and tear estimated and remedied as cost efficiently and speedily as possible.

Initially based on a sealed-bid auction system, as CD Auction’s vendor profile grew so did their requirements. Roger Woodward, CD Auction group managing director explains that the company developed various systems and services to accommodate them. “Initially,” he said, “these were physical systems such as logistics and vehicle refurbishment to provide a full fleet management and re-marketing process.”

 
Tony Langford argues that lenders need to avoid the technology pitfalls of the past
Written by Brian Rogerson   
Monday, 15 November 2010 09:02

Langford_Tony

Tony Langford is head of sales at NetSol Technologies Europe. He told Asset Finance International that there are essentially two kinds of Front-end systems. “Firstly, those that are internally focused, supporting lessor users either office based on in the field; and secondly those that are used externally by business originators or other third party business partners.”

“As a front- to back-office technology provider we know how critical it is that our Front-end systems are truly to be geared to the business of our clients. Not just in functionality terms, but system usability and aesthetic design are high priorities too. The investment we make in providing an efficient and appealing user experience is considerable. But the truth is, having designed, built and implemented such systems, we know that the best system of all is the one that business introducers don't see at all, it's the invisible electronic data interchange (EDI) approach that really is the game changer.”

 
Inchcape Fleet launches web-based demonstrator plan
Written by Brian Rogerson   
Monday, 15 November 2010 09:08

Graham_david

Inchcape Fleet Solutions (IFS) has launched an improved vehicle demonstrator booking process that also embraces the order tracking of new company cars and vans.

The company, which has almost 49,000 company cars and vans on lease and fleet management, has added the enhancement to its existing vehicle purchasing system.

 
New fleet JV aims to raise efficiencies for fleet lessors
Written by Brian Rogerson   
Monday, 15 November 2010 09:19


Ebbon_dacs

Ebbon-Dacs has established a partnership with motor accessories supplier, VGroup International, to launch MoDel, a new online solution which automates the vehicle delivery handover process and allows users to instantly capture time-critical information at the point of delivery.

The new solution has been developed as a joint venture between the two companies and launches from this month (November). Ebbon-Dacs, which also supplies the fleet industry’s e-procurement solution, Leaselink, has been responsible largely for technical development while Milton Keynes based VGroup will handle sales and marketing.

 
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