The Alltrucks service network founded by Bosch, Knorr-Bremse and ZF is enhancing its service and trailer expertise with axles, running gear solutions and e-solutions from BPW. The Alltrucks partners in central Europe will provide BPW mobility products and digital spare parts services from the start of 2023. Vehicle operators will benefit from faster, safer and closer trailer services.
The multi-brand, full-service workshop concept 'Alltrucks Truck & Trailer Service' and BPW Bergische Achsen KG signed an international cooperation agreement ahead of the IAA Transportation. Through this cooperation, BPW will enhance its service networks with Alltrucks workshops in Germany, the Netherlands, Austria and Switzerland. The cooperation will then be successively expanded throughout Europe.
From January 2023, Alltrucks partner workshops and selected existing BPW service partners will offer maintenance and repairs of trailer axles and suspension components to the highest standard: through training, digital services, a simple and smart spare parts service and standardised processes, BPW and Alltrucks will ensure closer, faster and safer trailer services - and therefore more uptime and customer satisfaction.
Specialised Alltrucks partner workshops will also take over the after sales service for BAX, the new brand for electric trucks with a BPW axle drive system. The vehicle with EU type approval and with Alltrucks workshops trained to provide eMobility services, the new BAX 7.5 is ready for its Europe-wide roll-out.
BPW is also supporting Alltrucks with its own spare parts trade network. In this context, service points will have access to innovative digital services - such as a smartphone app which can be used to identify spare parts in seconds, and which will give in the future access to maintenance documentation and instructions. Upon request, BPW may also provide a digital spare parts warehouse which can be integrated into the existing workshop system or placed on the premises as a pre-equipped container ('Upbox'): spare parts can simply be picked from the shelves; Through Radio Frequency Identification Tags the parts are automatically identified, invoiced and replenished.
Thore Bakker, General Manager Trailer Solutions & Mobility Services at BPW said: "Through the partnership with Alltrucks, we can offer vehicle operators across Europe outstanding, standardised service quality for everything to do with trailers. This enables us to guarantee even more close-knit digital efficiency in our solutions and optimal uptime."
Homer Smyrliadis, CEO and CFO of Alltrucks commented: "With BPW, we are strengthening our Full-Service workshop concept with an additional European industry leader in the commercial vehicle sector. This brings us a big step closer to a more comprehensive, efficient and safe mobility concept for transport companies. The commitment of our two companies to provide excellent services has convinced us that through this cooperation we can fulfil the increasing expectations of our customers."
