BCA appointment focuses on digital business growth

BCA has announced the appointment of Jonny Crowe as chief digital officer for BCA Group. Reporting to the executive chairman, Avril Palmer-Baunack, Crowe will be responsible for leading BCA’s IT, data science and digital product departments as the company focuses on developing these areas to drive efficiency, integration and business growth.

BCA appointment focuses on digital business growth

Sep 12, 2017

BCA has announced the appointment of Jonny Crowe as chief digital officer for BCA Group. Reporting to the executive chairman, Avril Palmer-Baunack, Crowe will be responsible for leading BCA’s IT, data science and digital product departments as the company focuses on developing these areas to drive efficiency, integration and business growth.

BCA drives delivery of new services with senior appointment

BCA has announced the appointment of Ian Carlisle as divisional CEO of BCA Services.

BCA drives delivery of new services with senior appointment

Sep 08, 2017

BCA has announced the appointment of Ian Carlisle as divisional CEO of BCA Services.

Leasing Foundation’s senior appointment aims to raise UK asset finance industry to a new level of professionalism

Ian Smith, who has recently joined the Leasing Foundation’s Board, comes with a specific mission – to help spearhead the Foundation’s work in developing professionalism in the industry.

Leasing Foundation’s senior appointment aims to raise UK asset finance industry to a new level of professionalism

Sep 07, 2017

Ian Smith, who has recently joined the Leasing Foundation’s Board, comes with a specific mission – to help spearhead the Foundation’s work in developing professionalism in the industry.

Thought Leaders

Industry Profile: Gavin Wraith-Carter, Hitachi Capital Business Finance – We are working to make finance more accessible

Aug 14, 2017

Hitachi Capital Business Finance is focusing on education and customer service as it aims to increase its share of the SME finance market. Small businesses tend to shy away from asset finance and there are three key reasons why they don’t consider it as an option, according to Gavin Wraith-Carter, managing director of Hitachi Capital Business Finance. He summarises the three factors as ‘access, awareness and fear’, with each playing its part in low take-up of business finance alternatives to traditional options, such as overdrafts, in the small business market.

Members' Blogs

Why successful customer engagement needs to go beyond words

Mar 21, 2017

Currently the lion’s share of communications from auto financiers, in concert with their brand partners and franchised retailer networks, is delivered by conventional methods. Very often this communication is one way and doesn't promote interaction ‘in the moment’. For example, traditional posted mail and outbound telephone calls from retailers or contact centres are very much alive and kicking. Whilst these efforts are laudable, the old conventional methods are fast running out of road and they are not in sync with the habits of the 21st century consumer.

 
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