Industry Profile: Gavin Wraith-Carter, Hitachi Capital Business Finance – We are working to make finance more accessible
Aug 14, 2017
Hitachi Capital Business Finance is focusing on education and customer service as it aims to increase its share of the SME finance market. Small businesses tend to shy away from asset finance and there are three key reasons why they don’t consider it as an option, according to Gavin Wraith-Carter, managing director of Hitachi Capital Business Finance. He summarises the three factors as ‘access, awareness and fear’, with each playing its part in low take-up of business finance alternatives to traditional options, such as overdrafts, in the small business market.
Aug 15, 2017
First Business Financial Services has made a number of appointments to the First Business Bank board of directors. The board was formed after the holding company consolidated its three bank charters into one.
Mar 21, 2017
Currently the lion’s share of communications from auto financiers, in concert with their brand partners and franchised retailer networks, is delivered by conventional methods. Very often this communication is one way and doesn't promote interaction ‘in the moment’. For example, traditional posted mail and outbound telephone calls from retailers or contact centres are very much alive and kicking. Whilst these efforts are laudable, the old conventional methods are fast running out of road and they are not in sync with the habits of the 21st century consumer.